Inventory doesn’t match across channels
Stock sells out on one channel while another still shows it available, and orders get oversold.
E-commerce automation
Orders, inventory and support in sync, without the spreadsheets.
Your store, your 3PL, your helpdesk and your accounting should agree with each other. I connect them, automate the busywork between them, and fix the chain when an app update breaks it. Built on Shopify, WooCommerce, Amazon and the tools you already use.
- Works with the tools you already use
- Monitored every business day
- Everything runs in your accounts
Sound familiar?
Where e-commerce teams lose hours every week
These are the situations online stores describe most often. Each one is repetitive, rule-based and a good candidate for automation.
“Where is my order?” fills the inbox
A large share of support tickets ask for order status, and someone answers each one by hand.
Orders get stuck before fulfilment
An order fails to reach the 3PL or warehouse, and nobody finds out until the customer complains.
Month-end means CSV exports
Data from several apps is exported and reconciled in a spreadsheet to get one consistent picture.
The top 3 automations
What e-commerce teams usually automate first
Three high-volume flows that cost money when they fail. Most stores start with one, then add the next once it runs reliably.
Order sync with failure alerts
Orders flow from your store to your 3PL or warehouse automatically. Anything that fails to sync opens an alert in Slack with the order details, so nothing backs up silently.
Typical tools: Shopify or WooCommerce, your 3PL, Slack, Make or Zapier.
Support ticket triage
Incoming tickets are sorted by intent. Order-status questions get an automatic reply with live tracking; refunds, damages and complaints go to the right person with context attached.
Typical tools: Gorgias, Zendesk or Help Scout, OpenAI, your shipping carrier.
Low-stock and inventory alerts
Stock levels are checked across channels on a schedule. When a SKU drops below its threshold, purchasing gets an alert, and listings can be paused before you oversell.
Typical tools: your store, inventory app or ERP, Slack or email.
How I approach e-commerce
Start with the flows that cost money when they fail
Order and inventory first
I start with order handoff to fulfilment, inventory across channels and order-status support. They’re high-volume, rule-based and expensive to get wrong.
Your existing stack
I work with Shopify, WooCommerce, Amazon and the 3PL, helpdesk and accounting tools you already use. AI handles messy inputs like sorting tickets or reading supplier emails, with clear rules for anything that touches refunds or money.
Monitored after launch
Every workflow gets error handling and monitoring. When a marketplace changes an API or an app renames a field, an incident opens and I fix it, then document what changed.
How it works
From your first call to automations that keep running
15-minute fit call
Tell me which of these flows hurts most and what tools you use. I’ll tell you honestly whether a retainer makes sense.
Month one: stabilize
I review your live workflows, fix what’s fragile, add monitoring and ship your highest-priority automation. Scope is confirmed in writing before work begins.
Every month after
Monitoring and incident fixes every business day, plus new automations from your backlog within your plan’s hours.
What I can show you
100+ live workflows, maintained every business day
I don’t publish e-commerce case studies yet, and I don’t share client names, quotes or results without written permission. Through an agency partner, I currently maintain 100+ live Zapier, Make and n8n workflows across six businesses. On a fit call I’ll walk you through anonymized workflows similar to yours.
Ways to work together
Pick the starting point that fits your store
Ongoing
Managed Automation Retainer
Core $749/mo (up to 8 hours) or Advanced $1,349/mo (up to 16 hours). Monitoring, fixes and new automations every month. Cancel anytime.
See plans and details →Not sure where to start
AI & Automation Strategy Session
$379 one-time. Map one workflow, such as your order or support flow, and leave with a prioritized next step.
Request a session →Something’s broken
Emergency Recovery
$1,347 one-time. Orders stopped syncing or a flow failed? A Situation Call plus up to 8 hours of hands-on engineering. Fixed, or your money back.
Get emergency help →Common questions
Before you automate your store
Do I have to switch platforms or apps?
No. I work with the store, 3PL, helpdesk and accounting tools you already use, and only suggest a change if there’s a clear reason.
Will AI reply to my customers on its own?
Only where you decide it should. Routine order-status answers can be automated; refunds, damages and complaints go to a person on your team with the context attached.
Are software and API costs included?
No. Subscriptions and usage fees for tools like Shopify apps, Zapier, Make or OpenAI are billed directly to your own accounts.
Who owns the automations?
You do. Everything runs in your accounts, with operating notes for each workflow, and you keep it all if you cancel.
What happens when a marketplace or app changes?
On a retainer, workflows are monitored every business day. When something breaks, I open an incident, repair it and document the root cause, within your plan’s response time during support hours (Mon–Fri, 9 AM–5 PM CT).
Ready when you are
Get your orders, stock and support working together
Tell me which flow is costing you the most. In 15 minutes I’ll tell you honestly whether a retainer fits, and no work starts until the scope is confirmed in writing.