They break quietly
A sync fails, data stops moving, and nobody notices until a customer does.
Managed automation retainer
Your automations, monitored, fixed and improved every month.
A managed automation retainer for teams of 10–99. Your workflows are monitored, maintained, documented, and improved every month by one accountable engineer, for a flat monthly fee.
Core $749/mo · Advanced $1,349/mo · Cancel anytime
Support hours: Mon–Fri, 9 AM–5 PM CT, excluding U.S. holidays. No same-day, 24/7, or weekend fix is promised.
Illustrative example · not a real client
Example: monthly operations view
Workflows monitored14New this month1Plan hours used5.5 / 8
- Lead intake → HubSpot Healthy
- Invoice extraction · AI → Airtable Healthy
- Client onboarding → Drive + Slack Healthy
- Order sync · vendor changed a field Incident open
Resolved: order sync repaired and tested; root cause documented.
The problem
Your business runs on workflows nobody fully owns.
Nobody knows how they work
The person who built them moved on, and there's no documentation.
Improvements never happen
There's a list of things to automate, but no one has the hours to build them.
What's included
One retainer. Everything that keeps your automations running.
Core and Advanced include the same coverage. The difference is how many build hours you get and how fast you get a response.
- Workflow monitoring and maintenance
- Documentation of every live workflow
- Fragile-point fixes
- Monthly improvements scoped together
- Plan scope confirmed before work begins
- No extra billing without your approval
How it works
Stabilize first. Then improve every month.
15-minute fit call
We review the tools you use, identify the workflows your business can’t run without, and confirm your plan scope in writing before any work begins.
Days 1–30: Stabilize.
Every live workflow gets identified and monitored, and its fragile points get fixed.
Every month: Build and respond.
Your plan's build hours go to scoped improvements. Issues receive a response within your plan's SLA during support hours.
Plans
Two plans. Same coverage. Choose your pace.
Plan scope is confirmed before work begins. No extra billing without your approval.
Core
Core
$749/mo
8 engineering hours per month · 1 business day response SLA
- Workflow monitoring and maintenance
- Documentation
- Fragile-point fixes
- Monthly improvements
Advanced
Advanced
$1,349/mo
16 engineering hours per month · 4 business hours response SLA
- Everything in Core
- Priority queue
- Multi-step and database sync
- Monthly + quarterly strategy
Response targets apply during support hours and are not guaranteed resolution times. No same-day, 24/7, or weekend fix is promised.
Plan detail
Core vs Advanced
Both include monitored, documented workflows and the Stabilize-or-free month-one guarantee.
| Included | Core | Advanced |
|---|---|---|
| Monthly price | $749/mo | $1,349/mo |
| Engineering hours included | 8 | 16 |
| New automations per month | About 1 | 2–3 |
| Critical incident response | 1 business day | 4 business hours |
| Other requests | 1 business day | 1 business day |
| Monitoring and incident fixes | Included | Included |
| Documentation | Included | Included |
| Priority queue | Not included | Included |
| Multi-step and database sync | Not included | Included |
| Review call | Monthly | Monthly + quarterly strategy |
| Extra hours | $95/hr, approved by you | $95/hr, approved by you |
| Stabilize-or-free month one | Included | Included |
Guarantee
Stabilize-or-free.
If by Day 30 every live workflow isn't monitored, documented, and fragile points fixed, month one is refunded. You keep every fix and all documentation.
Applies to both Core and Advanced.
What I run today
100+ live workflows across 6 businesses. Maintained every business day.
Through an agency partner, I currently build and maintain the automations six businesses run on every day, and I've made them faster, cheaper to run and harder to break.
Lead & client intake
Forms, emails and ads routed into the CRM, de-duplicated and assigned automatically.
CRM & data sync
Records kept consistent across CRM, spreadsheets, databases and billing tools.
Monitoring & repair
Error catching on every workflow, with fixes shipped when a connected app changes.
Fit
Is the retainer right for you?
A good fit if you…
- Rely on Zapier, Make, n8n or similar tools for important workflows
- Have workflows the business actually depends on
- Want monitoring, fixes, documentation and improvements every month
- Want an engineer directly accountable for keeping things working
Probably not the right fit if you…
- Need a one-time urgent fix (see Emergency Recovery)
- Only want a one-time build with no ongoing maintenance
- Expect 24/7 or guaranteed same-day repair
About Jorge
One engineer. Full accountability.
I build, monitor and fix the workflows that 10–99 person businesses depend on. No account managers, no junior team—you work directly with the engineer who knows your systems.
About Jorge →- Flat monthly fee
- Documentation you keep
- Monitoring, not just builds
Retainer details
Know what happens next.
What exactly am I paying for each month?
A managed service. Core ($749/mo, up to 8 engineering hours) and Advanced ($1,349/mo, up to 16 hours) both include monitoring, maintenance, documentation, fragile-point fixes and new automations or improvements from your backlog. Software subscriptions and API usage are billed to your own accounts.
Is it really just you?
Yes. You work directly with me: I scope, build and maintain every workflow on your account, and I’m your single point of contact. A small team supports me behind the scenes, but you’re never handed off to a helpdesk.
What happens when an automation breaks?
I open an incident, find the root cause, repair it and document what changed. You get a first response within your plan’s response time during support hours; that’s when work starts, not a guaranteed fix time.
What are the response times?
Core: 1 business day. Advanced: 4 business hours. Support hours are Monday to Friday, 9 AM–5 PM CT, excluding U.S. holidays.
Will I ever be billed for extra work?
Only if you approve it first. Work beyond your plan’s included hours is quoted at $95/hour and starts only with your written approval, or it’s scheduled into a later month.
Do I own the workflows and documentation?
Yes. Every workflow runs in your own accounts, and you keep the automations and documentation if you ever cancel.
Is my information kept confidential?
Yes. I can sign an NDA before you grant any access. Please never send passwords by email; we’ll agree on a secure way to grant access during onboarding.
Is this a long-term contract?
No. Cancel anytime. Your plan remains active through the paid period.
Get started
Request a 15-minute fit call
Tell me what's slowing your team down or where your automations keep breaking. You'll get an honest answer on whether a monthly plan is the right fit. Nothing starts until the plan scope is confirmed with you.
Stop babysitting your automations.
Get workflows that keep running, and an engineer who stays when your tools change.
Flat monthly price · Cancel anytime · Stabilize-or-free Month One · You own everything
Retainer services are provided by Frontline ITS, LLC. NDA available before we get access.